Frequently Asked Questions
What ingredients do you use in your treats?
We use only whole, natural, & human-grade ingredients. Each treat is free from artificial preservatives, colors, and fillers. Our goal is to make snacks you can trust your dog to enjoy safely.
Where are your treats made?
All of our treats are made locally in Georgia, USA with care and with high-quality ingredients.
Where can I buy your treats?
Since we make our treats in small batches with limited ingredients, we don’t keep them in stores full-time. You can find our treats at select local farmers markets and pop-up events. To stay updated on where we’ll be next, follow us on Instagram
Are your treats safe for dogs with allergies?
Our treats are single-ingredient or limited-ingredient to help dogs with sensitivities. Always check the ingredient list for specific allergens, and consult your vet if your dog has dietary restrictions.
How should I store your treats?
Store in a cool, dry place. Most treats will last several weeks unopened; once opened, we recommend keeping them in an airtight container and consuming the treats within 7-10 days. You can also store treats in the fridge for extended shelf life, but this may make the treats a little harder.
How should I feed these treats to my dog?
Our treats are meant as occasional snacks and rewards, not a replacement for a balanced diet.
Feeding tips:
- Introduce the treats slowly to your dog's diet. For dogs who always eat the same meal/meat everyday, too many new treats at once may cause temporary digestion issues.
- Offer treats in moderations based on your dog's size and activity level.
- Always provide fresh water
- Always monitor your dog(s) when feeding them the treats
- If your dog has dietary restrictions or health concerns, check with your vet before introducing new treats
Can I give these treats to puppies or senior dogs?
Yes! We offer treats suitable for all life stages. Check the product description for size and texture recommendations. We recommend that you be mindful of your dog's age when feeding them treats. For example, if you have a more senior dog with weaker teeth, consider feeding them softer treats.
Do you offer gift boxes or bundles?
Yes! We offer customizable bundles and seasonal gift packs. Follow us on Instagram at greentailstreats for updates/new releases.
Can I place a custom order for my dog’s birthday or a special event?
Absolutely! We love creating custom treats for birthdays, adoption anniversaries, weddings, or other special occasions.
How it works:
- Contact us at woof@greentailstreats.com or through our website with your event details.
- Let us know your desired treat type, quantity, and any special requests (flavors, shapes, or packaging).
- We will work with you through every stage to curate the perfect dog treats for your event.
- We’ll confirm availability and provide a turnaround time.
- Place your custom order at least 2–3 weeks in advance for larger events to ensure we can accommodate your request.
How can I contact you with questions?
You can email us at woof@greentailstreats.com or send us a message through our website form. We will try to respond as soon as possible!